Last Updated: July 1, 2026
Melfort Meat and Grill offers a convenient delivery service to bring our flame-grilled perfection straight to your door. By placing a delivery order through our website at melfortgrill.co.zw or our automated WhatsApp Business checkout bot (+263 77 163 2727), you agree to the terms and conditions outlined in this Delivery Policy.
We currently deliver within the Melfort area and surrounding suburbs within a reasonable radius from our location at No.1 Schilder Drive / 33km peg, Mutare Road, Melfort, Zimbabwe. Delivery availability is subject to our delivery partner's coverage area and may be adjusted from time to time without prior notice. Please confirm your delivery address with our team when placing your order to ensure we can service your location.
Delivery orders are accepted during our regular operating hours:
Monday – Friday: 10:00 AM – 7:30 PM (last order accepted)
Saturday – Sunday: 10:00 AM – 8:30 PM (last order accepted)
Orders cannot be placed for delivery within 30 minutes of our closing time. This ensures our kitchen has sufficient time to prepare and dispatch your order before close of business. Any attempt to place a delivery order after the cut-off time will be rejected, and you will be prompted to place your order earlier or consider collection instead.
All delivery orders must meet a minimum order value of $8.00 USD. Orders below this threshold will not be accepted for delivery. This minimum helps us ensure that we can provide you with the quality of service you deserve.
A flat delivery fee of $4.00 USD applies to all delivery orders. This fee is non-refundable and covers the cost of transportation and handling. The delivery fee will be clearly displayed at checkout before you confirm your order.
Estimated delivery time is 45–60 minutes from the time your order is confirmed and payment is processed. Please note that delivery estimates are approximate and subject to factors including but not limited to:
- Kitchen preparation times and order volume
- Traffic conditions and weather
- Distance from our location
- Availability of delivery personnel
We strive to deliver within the estimated window but cannot guarantee exact delivery times. Delays may occur during peak hours, holidays, or adverse conditions.
Our system automatically validates that your order total meets or exceeds the $8.00 minimum before processing. If your order total is below this amount, you will be prompted to add more items to your cart.
The system automatically checks the current time against our operating hours. Delivery ordering is disabled 30 minutes before closing time. If you attempt to place a delivery order outside of the permitted window, you will receive a clear error message advising you of the cut-off time.
The time gate logic automatically adjusts based on the day of the week:
Weekdays (Monday – Friday): Last delivery order at 7:30 PM
Weekends (Saturday – Sunday): Last delivery order at 8:30 PM
No manual configuration is needed — the system handles this distinction automatically.
For your safety and convenience, we offer contactless delivery as an option. If you would like your order left at your door with no physical contact, please specify "Contactless Delivery" in the Special Instructions field at checkout. Our delivery driver will leave your order at your designated drop-off point, step back to a safe distance, and notify you once the delivery has been completed.
It is your responsibility to ensure that your delivery address and phone number are correct and up to date at the time of ordering. We strongly recommend verifying this information before confirming your order, as incorrect details may result in failed delivery, delays, or additional charges. Melfort Meat and Grill shall not be liable for losses arising from incorrect address or contact information provided by the customer.
All delivery orders are subject to acceptance by Melfort Meat and Grill. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where:
- The delivery address is outside our service area
- The order cannot be fulfilled due to stock or ingredient limitations
- There is a suspected fraudulent or unauthorized transaction
- Force majeure events prevent delivery
If you have any questions about this Delivery Policy or need assistance with your delivery order, please contact us:
Phone: +263 77 163 2727
WhatsApp: +263 77 163 2727
Email: info@melfortgrill.co.zw
Address: No.1 Schilder Drive / 33km peg, Mutare Road, Melfort, Zimbabwe
We reserve the right to update or modify this Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our delivery terms.